Service, Done Right.
Lasers are precision instruments which do periodically require internal service to replace old parts and perform optical maintenance like cleaning and alignments. At the present time service is performed ONLY at the X-Laser factory in Laurel, MD. We strongly discourage anyone from attempting to perform service themselves or hiring non-qualified persons as working on lasers safely requires significant training and specialized tools.
If you feel that your laser requires service please call us first to obtain an RMA number and get current instructions for the return process.